Terms of Service

Terms of Service

Effective Date: August 5, 2026

1. About the Platform

Learning Whistle (“the Platform”) is an AI-powered microlearning service available at LearningWhistle.com, operated by Learning Whistle LLC, an Ohio limited liability company (“we,” “us,” or “our”). Learning Whistle LLC is the party with whom you are contracting under these Terms. The Platform generates personalised learning paths across 20 subject categories, administers station-based quizzes, and awards Miles for demonstrated progress. These Terms of Service (“Terms”) govern your access to and use of the Platform. By creating an account or using the Platform in any way, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

2. Who Can Use Learning Whistle

2.1 You need to be 13 or older

Learning Whistle is for people aged 13 and up. When you sign up, we ask you to confirm your age. If you tell us you are under 13, we close the account on our servers immediately and keep none of your information. We do not check your age any other way. We take your answer at face value, and we are trusting you to give us an honest one.

2.2 If you are 18 or older

By using Learning Whistle, you confirm that you are old enough where you live to agree to a contract, and that nothing in your local law stops you from using a service like this one. You are the person agreeing to these Terms.

2.3 If you are under 18, a parent or guardian has to agree for you

In almost every country, a person under 18 cannot be held to a contract on their own. That is a protection for you, and we are not trying to take it away. But it does mean we need an adult in the agreement. So if you are under 18:

• A parent or legal guardian must read these Terms with you and agree to them before you use Learning Whistle.
• That parent or guardian is the person legally agreeing with us — not you.
• By letting you use Learning Whistle, they are agreeing to these Terms themselves, and they take responsibility for what happens on your account, including anything bought on it.

2.4 Being straight with you about how this actually works

We do not have a way to contact your parent or guardian. We do not email them, we do not ask them to click anything, and we do not check that this conversation happened. There is no approval step on our side at all. We are relying entirely on you.

So: if you are under 18 and no parent or guardian has read and agreed to these Terms, please do not use Learning Whistle. If you are not sure whether this applies to you, ask an adult you trust to read this section with you.

2.5 If you are the parent or guardian

If you let someone under 18 use Learning Whistle — on your device, on your internet connection, or with your permission — then you are agreeing to these Terms for both of you. You are responsible for how they use the Platform and for any purchase made on their account. You can end that agreement whenever you want by deleting the account. If you would rather we did it, email us at learn@learningwhistle.com and we will.

2.6 If you are under 18 and nobody gave you permission

Email us at learn@learningwhistle.com and tell us. We will close the account and delete the data, and we will not ask you to justify it. If money was spent on the account, Section 4 explains how we sort that out.

3. Accounts and Registration

3.1 Google Authentication

Access to the Platform requires authentication via Google OAuth through Firebase Authentication. We do not offer email/password sign-in. You are responsible for the security of your Google account and for all activity that occurs under your Learning Whistle account. Notify us immediately at learn@learningwhistle.com if you suspect unauthorised access.

3.2 Account Accuracy and Suspension

You agree to provide accurate information during onboarding and to keep your settings current. We reserve the right to suspend or terminate any account that violates these Terms, is involved in fraudulent activity, or poses a risk to other users or the integrity of the Platform, with or without prior notice.

4. Gold Tickets and Payments

4.1 What Are Gold Tickets

Gold Tickets are a virtual in-platform currency that unlock Premium Learning Paths and other premium products on Learning Whistle, including AI-generated content and AI-generated path illustrations. Additional premium features including advanced reading levels are planned for a future update. Gold Tickets are purchased through the Platform using Stripe.

4.2 Who is allowed to buy Gold Tickets

To buy Gold Tickets, one of these has to be true:

• You are 18 or older and the payment card is yours; or
• You are under 18, and the adult who owns the card has said yes to this specific purchase.

Please do not buy if neither is true. Buying with someone else’s card without asking them is not a small thing — it can be treated as fraud, and it will get the account closed. If you are under 18 and buying with a parent’s or guardian’s card with their permission, then they are the one buying from us, and these Terms apply to them for that purchase.

4.3 Refunds

We do not give change-of-mind refunds. Once you have bought Gold Tickets, we will not refund, credit, or swap them just because you changed your mind. That said, there are four situations where you do get your money or your Tickets back. These are real, and you do not have to argue for them.

1. We never charge you for something we failed to deliver. Gold Tickets are only used up when a premium product is actually delivered to you. If a Premium Learning Path cannot be built to our quality standard, or cannot be sourced from research we can verify, the Tickets you spent on it go straight back into your balance in full. This is built into how the Platform works. It is not us doing you a favour.

2. If you live in the UK or the EU: you have 14 days to cancel. This is a right the law gives you, not a concession we are making. The 14 days run from the day you buy, and the right covers both Gold Tickets and the Season Ticket (Section 4A.9). At present it applies whether or not you have spent your Tickets — there is a way for us to exclude paths you have already asked us to generate, but we have not built it, so we do not claim it.

How to cancel. Just tell us — email learn@learningwhistle.com. Any clear statement is enough. You do not have to give a reason, and you do not have to use any particular wording or form. You may use the model form below if you prefer, but you do not have to. Your cancellation counts from the moment you send it, not when we read it. We will refund you within 14 days of you telling us, to the same payment method you paid with, with no fee. Please send it to us rather than to Stripe or Link — we are the ones who owe you this, and telling us starts the clock.

Model cancellation form (optional — copy, complete and email it to learn@learningwhistle.com):

To Learning Whistle LLC, learn@learningwhistle.com — I hereby give notice that I withdraw from my contract for the sale of the following goods / for the supply of the following service: [describe your purchase]. Ordered on / received on: [date]. Name of consumer: [your name]. Address of consumer: [your address]. Email address on the account: [your email]. Signature (only if sending on paper): [signature]. Date: [date].

3. If someone under 18 bought without permission. If a young person bought Gold Tickets on your card and did not have your permission, email us at learn@learningwhistle.com and tell us the account’s email address. We will refund the purchase. We would much rather fix it directly with you than have you go to your bank. We may ask you to confirm that you are the cardholder. We will not ask you to prove anything about your child.

4. Where the law where you live says so. Some places give young people, or consumers generally, the right to cancel a purchase like this. If that is you, that right wins over anything in this section. Section 17.2 explains how that works.

4A. Season Ticket Subscription

4A.1 What it is. The Season Ticket is an optional paid subscription. Its core benefit is that it removes both of the usage limits that apply to the free Standard tier: (a) the daily limit on station quiz completions; and (b) the weekly limit on Learning Path Creations. Both cap-removals are benefits you are paying for. Neither is an optional extra, and we will not withdraw or reduce either one except in accordance with Section 4A.11.

The Standard tier limits. As at the date of these Terms, the Standard tier allows 5 station quiz completions per day and 3 Learning Path Creations per week. A “Learning Path Creation” means asking us to generate a new learning path on a topic our library does not already carry; the path is written on demand. Allowances run on the time zone recorded on your account, which we take from your browser when you sign up: the daily allowance resets at the start of each of your local days, and the weekly allowance resets at the start of each calendar week, on Monday. Unused allowance does not carry over — it expires at the reset. If a Learning Path Creation does not result in a path being delivered to you, for any reason, it does not count against your allowance. The current Standard tier limits are also published on our pricing page. We may change the Standard tier limits from time to time, but doing so does not reduce what the Season Ticket gives you: while your subscription is active you are not subject to either limit, except as described in Section 4A.11.

Additional features. We may make additional subscriber features available over time; those are an enhancement, are not the basis of the price, and may be added or discontinued. If we discontinue one that subscribers have been relying on, we treat that as a material change and give notice under Section 4A.11.

Reading is never limited. Reading and browsing the catalogue stay available to everyone, on every tier, including signed-out visitors, and are not limited by the Standard tier caps.

What it is not. The Season Ticket is not sold as “unlimited”. It is subject to the fair-use provisions in Section 5, it excludes Premium Learning Paths and anything else bought with Gold Tickets (see 4A.6), and we may set a maximum number of Learning Path Creations per week in future, on the terms and with the protections set out in Section 4A.11. Your cancellation and refund rights, including the 14-day withdrawal right that applies to consumers in the UK and EU, are set out in Section 4A.9.

4A.2 Price and billing cycle. Billed in advance through Stripe, either monthly on the anniversary of your start date, or annually once every twelve months on that anniversary, until you cancel. The annual plan is a prepaid twelve-month term. The price depends on your country of residence. The exact amount for your country is shown on the Season Ticket page before you subscribe and again at checkout next to the subscribe button, and you must affirmatively agree to it before any charge is made. Prices are set in US dollars and Stripe may present the amount in your local currency at checkout. In the United States and Canada, any tax that applies is added at checkout and shown as a separate line; everywhere else the price shown already includes any VAT or GST that applies. There is no free trial — it is a paid subscription from the day you subscribe.

We may suspend or end a subscription for cause (including a breach of these Terms) at any time without refund. If we end an active paid subscription without cause — for our own convenience, not because of anything you did — we refund the unused part of your current prepaid period pro rata. No refund is due when you cancel yourself, or when we end it for cause.

4A.4 How to cancel. You may cancel at any time, for any reason, and cancelling is at least as easy as signing up. Either:

• In your account — open Profile → Settings → Season Ticket and choose “Manage subscription”. Cancelling takes effect as soon as you confirm, without contacting us and with no extra step, retention offer, or “are you sure” process designed to talk you out of it; or
• By email — write to learn@learningwhistle.com with the subject line “Cancel Season Ticket” and the email address on your account. An emailed cancellation takes effect on the date we receive it, and no renewal will be charged on or after that date.

If the self-service cancellation path is ever unavailable, we will not charge a renewal while it is unavailable, and an emailed cancellation is honoured as above.

When you cancel, your Season Ticket stays active until the end of the period you have already paid for, and does not renew after that. We do not prorate or refund the current period on a cancellation you start, including the unused part of an annual term. Cancelling before the renewal date stops all future charges. After your paid period ends your account returns to the free Standard tier, and everything you have earned is kept. We email you a confirmation when you first subscribe and after each renewal, restating what was charged, the next renewal date, and how to cancel.

4A.5 Price changes. We may change the recurring price for future billing periods only. The price of a period you have already paid for is fixed for that whole period, including all twelve months of a prepaid annual term. A price change never applies to a term you have already been charged for, and we will not raise your price unless you expressly agree to the new one — Section 15.6 sets out the notice you get and how that works. Continuing to use Learning Whistle, including the free Standard tier, is never treated as agreement to a price change.

4A.6 The Season Ticket does not include Premium Learning Paths. Premium Learning Paths, and anything else bought with Gold Tickets, are a separate purchase governed by Section 4. They are not covered by your Season Ticket and must be bought separately with Gold Tickets even while it is active. Subscribing does not grant, discount, or include any Gold Tickets unless a specific offer says so at the time.

4A.7 Failed payments. If a recurring charge cannot be completed — an expired or declined card, insufficient funds — we may retry for up to fourteen (14) days and will send you at least one notice asking you to update your details. If payment still cannot be collected in that time, your subscription is cancelled and your account returns to the free Standard tier. We will not keep attempting charges after that unless you subscribe again.

4A.8 Who handles your payment, and tax. Stripe is the merchant of record for the Season Ticket, through its affiliate Sold through Link, LLC — which is why you see the name Link at checkout and on your card statement, receipt or invoice. Stripe takes your payment, securely stores your payment method for the recurring charges, issues your receipts and invoices, and is responsible for calculating, collecting and remitting any sales tax, VAT or GST that applies where you live. We never see or store your full card details. Depending on your country, tax may be included in the price shown or added at checkout; either way the total you will be charged is displayed before you confirm.

Learning Whistle still sells and supplies the Season Ticket itself — your account, your content and the benefits described in this Section — and remains responsible to you for every commitment we make in these Terms, including how you cancel (Section 4A.4), your 14-day cancellation right (Section 4A.9), and what happens if a payment fails (Section 4A.7). If you want to cancel or raise a problem, come to us; we will not send you elsewhere to claim a right we owe you.

4A.9 UK and EU: your 14-day right to cancel the subscription. If you are a consumer in the UK or the EU, you have 14 days from the day you subscribe to cancel and get your money back. This is your legal right and we cannot take it away in these Terms — a subscription is not “fully performed” the moment you buy it, so the right stays with you for the full 14 days even though you have already started using the service. Tell us the same way as in Section 4.3: email learn@learningwhistle.com, in any clear words, with no reason needed. We refund within 14 days, to the same payment method, with no fee. Because you asked us to switch your benefits on straight away, we may keep a proportionate amount for the days you actually had the subscription before you told us — so on a monthly plan, cancelling on day five costs you roughly five days. We keep nothing at all if we failed to tell you about this right before you subscribed. After the 14 days, you can still cancel at any time under Section 4A.4; that stops the next renewal rather than refunding the period you are in.

4A.10 Complimentary Season Tickets. We sometimes give a Season Ticket away — to educators trying the product, or as a thank-you when you have been getting real use out of Learning Whistle. A complimentary Season Ticket is a gift, not a purchase, and the difference matters in four practical ways. It ends on the date we tell you and does not renew. It never turns into a paid subscription on its own — we do not ask for a card, we do not keep one on file for it, and nothing is charged when it runs out; if you want to keep going afterwards you subscribe yourself, deliberately. Because you paid nothing, the refund and 14-day cancellation rights in Sections 4.3 and 4A.9 have nothing to apply to. And we may end a complimentary Season Ticket early if the account is being used in a way that breaks Section 5 — otherwise it runs for the period we promised. While it is active you get the same benefits as a paying subscriber.

4A.11 Changes to what the Season Ticket includes.

(a) Setting a maximum. The Season Ticket removes the Standard tier caps; it is not a promise of infinite use. We may set a maximum number of Learning Path Creations per week for Season Ticket holders, and we may later change a maximum we have set. We will do this only for a genuine operating reason — the cost or capacity of generating paths on demand, keeping the service stable and available for everyone, or preventing misuse — and never in order to sell back to you, as a further paid tier, a benefit you have already bought.

(b) How high a maximum must be. Any maximum we set will be a high ceiling directed at extreme use, not a re-run of the Standard tier cap. It will never be lower than 30 Learning Path Creations per week, and never lower than ten times the then-current Standard tier weekly allowance, whichever is the greater. We will publish the maximum, and our reason for it, on our pricing page for as long as it is in force.

(c) Notice. We will give you at least 30 days’ notice by email, to the address on your account, before any of the following takes effect: a maximum being introduced; an existing maximum being reduced; or either of the cap-removals named in Section 4A.1 being withdrawn or reduced. The notice will state what is changing, the reason, the date it takes effect, and your rights under paragraph (e).

(d) It is never retroactive. A maximum applies only to Learning Path Creations you make on or after its effective date. It is not backdated, it does not count paths you created before that date against your allowance, and it does not remove or restrict access to any path already created for you.

(e) Your right to cancel and be refunded. If you do not accept a change notified under paragraph (c), you may cancel your Season Ticket at any time from the date of our notice until 30 days after the change takes effect. If you cancel on that basis we will refund the unused part of the term you have already paid for, calculated pro rata to the day, and your Season Ticket continues until the end of the period covered by that refund. You do not need to give a reason and there is no charge for cancelling on this basis.

(f) What this section does not cover. Changes to the price of the Season Ticket are governed by Section 15.6, not by this section, and nothing here allows us to increase your price without your agreement. Nothing in this section affects your withdrawal rights under Section 4A.9, or your rights under the consumer-protection law of the country where you live, which apply regardless of anything in these Terms.

(g) Fair use and this section. Section 5 (fair use) continues to apply, and addresses automated, bulk, resale, shared-account and abusive use. Where we want to apply a numerical limit to ordinary individual use of the Season Ticket, we will do it under this Section 4A.11, with the notice and cancellation rights above — not under Section 5.

4.4 Pricing

Prices for Gold Tickets are displayed at the time of purchase and are subject to change. We will provide reasonable notice by updating the pricing page. A change never affects Gold Tickets you have already bought. This Section is about Gold Tickets only — Season Ticket subscription pricing is governed by Sections 4A.2 and 4A.5, which require your express agreement to any increase.

4.5 No Cash Value

Gold Tickets have no monetary value outside the Platform and cannot be redeemed for cash or cash equivalents under any circumstances.

4.6 Non-Transferability

Gold Tickets are tied to your account and may not be transferred, gifted, sold, or traded to another user or third party.

4.7 Who sells you Gold Tickets, and tax

Stripe is the merchant of record for Gold Ticket purchases, through its affiliate Sold through Link, LLC — which is why you see the name Link at checkout and on your card statement, receipt or invoice. As merchant of record, Stripe takes your payment, issues your receipt, and is responsible for calculating, collecting and remitting any sales tax, VAT or GST that applies where you live. Depending on your country, that tax may be included in the price shown or added at checkout; either way the total you will be charged is displayed before you confirm. By completing a purchase you also agree to Stripe’s Terms of Service. We do not store your full payment card details.

What that does and does not change. It changes who handles the money and the tax. It does not change who you bought from. Learning Whistle sells and supplies the Gold Tickets and everything they unlock, and we remain responsible to you for them — including your right to cancel under Section 4.3. If you want to cancel, get a refund, or raise a problem with what you bought, come to us. We will not send you to Stripe or Link to claim a right we owe you.

5. Acceptable Use

5.1 Permitted Use

You may use the Platform solely for your own personal, non-commercial educational purposes. You may not resell, sublicense, or commercially exploit Platform content or features.

5.2 Prohibited Conduct

You agree not to:

• Circumvent, disable, or interfere with security-related features of the Platform;
• Submit messages, topics, or any other input designed to alter, override, or circumvent the AI system’s operating instructions or safety constraints, including techniques commonly referred to as prompt injection, jailbreaking, or system-prompt exfiltration, regardless of whether such input is framed as a hypothetical, fictional scenario, or quotation;
• Use automated scripts, bots, or scrapers to access or abuse the AI generation system;
• Attempt to reverse-engineer, decompile, or extract source code from the Platform;
• Attempt to circumvent the age verification process;
• Craft topics or URLs intended to generate sexually explicit, pornographic, or other adult content; such requests are automatically refused;
• Impersonate any person or entity or misrepresent your affiliation;
• Upload, transmit, or distribute any malicious code or content;
• Use the Platform for any unlawful purpose or in violation of any applicable law or regulation.

5.3 Consequences of Violation

Violation of these acceptable use provisions may result in immediate suspension or permanent termination of your account, and may expose you to civil or criminal liability. We operate an automated enforcement system: repeated detection of prohibited inputs will result in automatic account suspension after five recorded violations. You will receive an email notification for each recorded violation. Suspended accounts may be reinstated at our sole discretion following a review (see Section 5.6). Where suspension results from a security violation, unused Gold Tickets are forfeited, except where the suspension is determined to have been made in error, in which case your Gold Ticket balance will be restored in full. This forfeiture does not override the refund rights in Section 4.3 — a purchase made by someone under 18 without the cardholder’s permission is refunded whatever the account’s status.

5.4 User-Initiated Path Deletion

You may permanently delete incomplete learning paths you have generated by using the dismissal control on the Departures page. Deletion is immediate and irreversible upon confirmation. All station progress and quiz submission data associated with the deleted path is permanently removed. Miles already earned by you prior to deletion are retained in full and are not affected by path deletion. Miles are a permanent record of learning activity and are never removed as a consequence of content deletion. Completed learning paths (where all stations have been generated) cannot be deleted by you. This is because completed Standard learning paths are published to the public Departures catalogue as described in Section 5.7, where they may be read by other users, indexed by search engines, and referenced by third parties. If you wish to have a completed path removed from the Platform, you may request removal under Section 5.7.

5.5 Database Maintenance and Inactive Content

Learning Whistle reserves the right to perform routine database maintenance to ensure platform performance and data integrity. Incomplete learning paths that have been explicitly dismissed by their creator are subject to permanent deletion as part of this maintenance process. Learning Whistle additionally reserves the right to permanently delete incomplete, user-generated learning paths that have had zero quiz activity for 60 or more consecutive days (“inactive paths”). Users will not receive individual notice prior to deletion of inactive paths. In all cases, Miles earned prior to deletion of any path are retained in full and are not affected by platform maintenance operations. Learning Whistle will publish its current maintenance policies on the Platform and will update this section if policies change materially.

5.6 Account Reinstatement and Appeals

If your account is suspended under the automated enforcement system described in Section 5.3, you may request a review by emailing learn@learningwhistle.com with the subject line “Account Review Request” and the email address associated with your account. We will acknowledge your request within five (5) business days and complete our review within ten (10) business days of acknowledgement. We reserve the right to uphold or lift the suspension at our sole discretion. If the suspension is lifted, your violation count is reset to zero. If the suspension is found to have been made in error, any Gold Ticket balance forfeited as a result will be restored in full.

5.7 Publication of Completed Learning Paths

Standard learning paths. When a Standard learning path you generate finishes generating, it is published automatically to the public Departures catalogue on the Platform. No further action by you is required, and publication is not something you elect on a per-path basis. A published path is readable by anyone, including people without a Learning Whistle account, and is made available to search engines for indexing. Published Standard paths are never attributed to you: your name, display name, email address, avatar, and Google profile photo do not appear on the published path or anywhere else in the public catalogue. (Gold Ticket paths that you choose to share are credited to your display name — see below.) A published path contains the learning topic and the AI-generated educational content produced for it, and does not contain your quiz results, Miles, reading level, or any other account data, all of which remain private to your account.

Gold Ticket learning paths. Learning paths generated with a Gold Ticket are private to your account and are not published automatically. A Gold Ticket path becomes public only if you choose to share it using the share control in the Gold Ticket Lounge and confirm that choice. Once shared, a Gold Ticket path cannot be returned to private status by you. Unlike a Standard path, a shared Gold Ticket path is credited to you: the public page displays your chosen public display name on the path’s seal, identifying you as the path’s creator. Your real name, email address, and Google profile photo are never shown. If you do not want your display name shown publicly, do not share the path.

Account deletion does not unpublish paths. Deleting your account (Section 16) removes your personal data, including your progress, quiz results, Miles, and rank. It does not remove learning paths already published to the public catalogue, which remain available as described above. Because published paths carry no attribution to you, no information identifying you remains in the catalogue after your account is deleted. If you want a published path removed as well, request removal before or alongside deleting your account.

Requesting removal. If you would like a published learning path removed from the public catalogue, email learn@learningwhistle.com with the subject line “Path Removal Request”, the address of the path, and the email address associated with your account. We will acknowledge your request within five (5) business days and, where we can verify that you generated the path, will remove it from the public catalogue and from our sitemap within ten (10) business days of acknowledgement. Removal from the Platform does not immediately remove the path from third-party search engine caches or indexes, which are outside our control; where a path has been indexed by a search engine we will additionally submit a removal request to that search engine, but we cannot guarantee the timing of its action. As set out in Section 7.1, the AI-generated content of a learning path is owned by or licensed to Learning Whistle, and we may retain non-public copies of removed content for operational, security, and legal-compliance purposes.

6. AI-Generated Content

Learning paths, station content, quiz questions, and citations on the Platform are generated by large language models (currently Google Gemini). AI-generated content may contain inaccuracies, omissions, or outdated information. Content on the Platform is provided for general educational purposes only and does not constitute professional, academic, medical, legal, or financial advice. Citations suggested by AI are not verified; always confirm sources independently before academic use. We disclaim all liability for decisions made in reliance on AI-generated content.

7. Intellectual Property

7.1 Platform Ownership

The Platform, including its software, design, branding, and all AI-generated content displayed to you, is owned by or licensed to Learning Whistle. All rights are reserved. Nothing in these Terms grants you any right, title, or interest in the Platform or its content.

7.2 Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial educational purposes in accordance with these Terms.

7.3 Feedback

If you submit suggestions, ideas, or feedback about the Platform, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose without compensation to you.

8. Third-Party Services and Affiliate Links

8.1 Third-Party Service Providers

The Platform relies on third-party services including Google Firebase (authentication and data storage), Google Cloud Run (hosting), Stripe (which is the merchant of record for Gold Ticket and Season Ticket purchases — see Sections 4.7 and 4A.8 — and is not merely a payment processor), and Google Gemini (AI content generation). Your use of the Platform is subject to the applicable terms and privacy policies of these providers. We are not responsible for the acts or omissions of third-party service providers.

8.2 Affiliate Links

The Platform may display affiliate links to Amazon (via Amazon OneLink). We may earn a commission if you purchase through these links at no additional cost to you. Affiliate relationships are clearly disclosed where they appear. We are not responsible for the content, accuracy, or availability of third-party websites.

9. Privacy

Our collection and use of your personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described in the Privacy Policy.

10. Disclaimers

11. Limitation of Liability

12. Indemnification

You agree to defend, indemnify, and hold harmless Learning Whistle and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Platform.

13. Sorting Out Disagreements

13.1 Talk to us first

Most problems can be sorted out quickly by email, and we would much rather fix something than argue about it. Before either of us starts a formal claim, you agree to send us a written notice describing the problem and how you would like it resolved, including your name and the email address on your account, to learn@learningwhistle.com. If we have a dispute with you, we will send the same kind of notice to the email address on your account.

Both of us then have 60 days to try to resolve it informally. Any deadline for bringing a claim (including the time limit in Section 13.6) is paused while that 60-day period runs, so taking part in this step never costs you the right to pursue the claim afterwards.

13.2 Small claims court is always open

Either of us may bring a qualifying individual claim in small claims court. If you bring one, you may do so in the county or district where you live — you do not have to come to Ohio for it. For a small dispute this is usually the fastest and cheapest route, and we would rather you used it than gave up on a real complaint.

13.3 Where other claims are handled

For anything else, you and Learning Whistle LLC agree that Ohio law applies and that claims are brought in the state or federal courts located in Ohio (see Section 14). This does not apply if you live somewhere whose law gives you the right to bring a claim in your own local courts — in that case, your local rights win. See Section 17.2.

13.4 No class actions

13.5 No jury

Where the law allows it, you and Learning Whistle LLC each give up the right to a jury trial.

13.6 Time limit for bringing a claim

The general rule. If you have a claim against us under these Terms, bring it within two (2) years of when you first knew — or reasonably should have known — about the problem. After that, that claim is too late. (Remember that this clock is paused while the 60-day notice period in Section 13.1 is running.)

Where this time limit does not apply at all. This two-year limit does not apply to:

• Claims under a consumer protection, automatic renewal, subscription, privacy, or data protection law, or any other law that sets its own deadline. Those laws’ deadlines apply — ours does not replace them.
• People who live where the law does not allow a deadline to be shortened by agreement. In the United States that includes at least Alabama, Florida, Louisiana, Mississippi, Missouri, Montana, Oklahoma, South Carolina, and South Dakota. It also includes the United Kingdom and the European Union. If that is you, ignore this Section — your own law’s normal deadline applies instead.
• Any claim where the law where you live gives you longer and does not let that be shortened by agreement (see Section 17.2).

We are not trying to catch you out. If you are not sure whether you are still in time, email us at learn@learningwhistle.com before assuming you are too late. This Section exists to close out genuinely old disputes — not to run out the clock on a real one.

13.7 Things this Section does not cover

Either party may ask a court for an injunction or other urgent relief to stop the actual or threatened misuse of intellectual property or confidential information.

Reporting us to the authorities. Nothing in these Terms stops you from reporting us to, or seeking action by, any government agency or regulator, or from taking part in an investigation they bring. You never need our permission to do that.

13.8 If part of this does not apply where you live

If a court decides any part of this Section 13 cannot be enforced in your location, only that part stops applying, and only there. Everything else in this Section still works, and this Section still applies in full everywhere else.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles. Except where Section 13.2 (small claims) or Section 17.2 (your local rights) applies, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Ohio.

This choice of law does not take away consumer rights that the law where you live does not let you sign away. Section 17.2 explains how that works and applies to these Terms as a whole, not just to this Section.

15. Changes to These Terms

15.1 We can update these Terms

We may update these Terms from time to time — to add new features, to make something clearer, or because the law changes. When we do, we post the new version here and update the Effective Date at the top.

15.2 Big changes get 30 days’ notice

If a change is material — meaning it would meaningfully affect your rights, what you pay, or how you use Learning Whistle — we will tell you at least 30 days before it takes effect, by email to the address on your account and by a notice in the app. Small changes that do not affect your rights (fixing a typo, updating our contact details) take effect when we post them.

15.3 Changes only ever apply going forward

A change never applies backwards. Whatever version of these Terms was in effect at the time is the version that governs anything you did, anything we did, and any dispute that came up, before the change took effect.

15.4 If you do not like a change, you can leave

If you do not agree with a change, stop using Learning Whistle before it takes effect. If you have a subscription, you can cancel any time in your account settings — your cancellation takes effect at the end of the period you have already paid for, and the old Terms keep applying to you until then. If you keep using Learning Whistle after a change takes effect, that means you accept it — except for the changes in 15.5 and 15.6, which work differently.

15.5 Changes to the dispute rules are never retroactive

This is the part that protects you most, so we are being specific about it. If we change Section 13 (how disagreements are handled, including the class action waiver) or Section 13.6 (time limit):

• The change applies only to disputes that arise after it takes effect.
• The change never applies to a dispute that already exists, that you have already told us about, that we already know about, or that has already been filed — no matter how long it takes to resolve.
• We will email you at least 30 days before the change takes effect.
• You can reject it. Email learn@learningwhistle.com within 30 days of that notice with your name, your account email, and the words “I reject the change.” If you do, the previous version of Sections 13 and 13.6 keeps applying to you. We will not close your account, cancel your subscription, or treat you differently for rejecting a change.
• We will never use a change to these Terms to take away a right you already had in a dispute that already exists. If any part of this Section 15.5 is ever found unenforceable, then Sections 13 and 13.6 as they read on the day you last agreed to them are the ones that apply to you.

15.6 We will not raise your subscription price without your OK

If you have a subscription:

• We will not increase your price unless you expressly agree to the new price. Continuing to use Learning Whistle is not agreement to a higher price.
• Before any price change, we will email you at least 7 days and no more than 30 days beforehand. That notice will tell you your current price, the new price, the date it would start, and how to cancel — in a form you can save or print.
• If you do not agree to the new price, you do not have to do anything. Your subscription simply will not renew at the new price. It ends at the end of the period you have already paid for, and you keep everything you paid for through that date.
• If we make any other material change to your subscription terms, we will send you the same kind of notice, including how to cancel, in a form you can save.
• Gold Tickets you have already bought are not affected by any price change. What you paid for is what you get.

16. Termination

You may stop using the Platform at any time. We may suspend or terminate your account at our discretion, with or without cause and with or without notice. Upon termination, your licence to use the Platform ceases and any unused Gold Tickets are forfeited without refund. If you hold an active Season Ticket and we end it without cause, Section 4A.3 applies and we refund the unused part of your current prepaid period pro rata. This forfeiture does not override the refund rights in Section 4.3 — if you are inside the 14-day window described there, or the purchase was made by someone under 18 without permission, you still get your money back. Sections 4.3, 7, 10, 11, 12, 13, 14, 15.5, and 17.2 survive termination.

17. Miscellaneous

17.1 Entire Agreement and Severability

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Learning Whistle LLC regarding the Platform and supersede all prior agreements. If any provision of these Terms is found to be unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

17.2 Your Local Consumer Rights Come First

Some countries and states give consumers rights that a company cannot ask them to sign away, no matter what an agreement like this says. We are not trying to take those rights away from you. If anything in these Terms conflicts with a right like that, the law where you live wins, and the rest of these Terms still applies.

This applies to all of these Terms — including the class action waiver in Section 13, the two-year time limit in Section 13.6, and the choice of Ohio law in Section 14. In particular, if the law where you live gives you the right to bring a claim in the courts where you live, or gives you longer to bring it, then Section 13 does not stop you from using those courts and Section 14 does not send you to Ohio. Consumers in the United Kingdom and the European Union should note that local law generally gives you these rights.

18. Contact Information

Questions or concerns about these Terms? Please contact us:

• Email: learn@learningwhistle.com
• Website: LearningWhistle.com

This document was last reviewed April 4, 2026. Learning Whistle recommends consulting a licensed attorney for legal advice specific to your situation.